Educational dvd's and books once unwrapped.Custom systems built or modified by Motion Media to customer's specifications.
We are responsible for the monetary value of the merchandise only. Motion Media is not responsible for any consequential or incidental damage resulting from the sale or use of any merchandise bought from us.Defective items may be repaired or exchanged at our discretion for the same model or manufacturer's equivalent model.Motion Media is not responsible for personal data or items left in returned merchandise.All returned or exchanged items must be in new condition, in the original box, and must include all packing material, blank warranty cards, manuals, and all accessories.Alternatively, you may return an item at our office at the above location, with an approved RMA.We are not responsible for lost or damaged packages. Return shipping charges are the responsibility of the customer. Ship via insured ground service with a tracking number.If you received a label in the email, print the label and tape it to the carton. The RMA number must be clearly written on the outer box.Please do not place stickers or shipping labels on the original manufacturer's package.Include the invoice and the reason for the return.Place the original package into a shipping carton.
To request an RMA number by phone, call Customer Service at 31.To request an RMA number, please visit our contact page and send us an email with the request.